Welcome to the Clark County Office of Emergency Communications
Clark County Office of Emergency Communications,
also known as the Clark County 911 Center, operates 24 hours a day
seven days a week and is responsible for answering all 911 and
non-emergency calls for the citizens of Clark County, Indiana.
Even though the Clark County 911 Center has multiple
functions, there are two primary job functions within the
- Receiving incoming calls. When a
telephone call is received by the Center either via 911 or on a
non-emergency line, the Telecommunicator collects the information from
the caller. The information is then prioritized for dispatching.
- Dispatching the call. The operator then dispatches the call to the appropriate agency or agencies.
Enhanced 911 (E-911) provides Communications Center
personnel with immediate address information on a 911 caller. This
information is critical in providing immediate emergency services to
citizens in need.
The system allows the Telecommunicator to record that information
immediately in case the caller hangs up before the necessary
information has been gathered. If that happens, the Telecommunicator
can call the person back. If there is no answer, a police officer is
sent to the address to investigate.
If you call 911 in error, please do not hang up. Stay on the line and explain your situation.
If you would happen to be disconnected from 911 during
your call from a cellular phone and you lose service and cannot return
the call, if possible, please try to locate the nearest land line phone and dial 911.
This device, accessed through 911, allows callers with hearing
disabilities to seek emergency assistance without delay. Callers can
access the Center by typing a request which telecommunicators receive
and respond to by typing replies. The Clark 911 Center has state of the
art TDD devices which automatically pick up incoming TDD calls or
signals from all phone lines.
Emergency Number: 911
Administrative/Non-Emergency Line: (812) 246-7475