Association of Public-Safety Communications Officials International, Inc.

National Emergency Number Association



Welcome to the Clark County Office of Emergency Communications

Clark County Office of Emergency Communications, also known as the Clark County 911 Center, operates 24 hours a day seven days a week and is responsible for answering all 911 and non-emergency calls for the citizens of Clark County, Indiana.

Even though the Clark County 911 Center has multiple functions, there are two primary job functions within the Communications Center.
  1. Receiving incoming calls. When a telephone call is received by the Center either via 911 or on a non-emergency line, the Telecommunicator collects the information from the caller. The information is then prioritized for dispatching.
  2. Dispatching the call. The operator then dispatches the call to the appropriate agency or agencies.

Enhanced 911 (E-911) provides Communications Center personnel with immediate address information on a 911 caller. This information is critical in providing immediate emergency services to citizens in need.

The system allows the Telecommunicator to record that information immediately in case the caller hangs up before the necessary information has been gathered. If that happens, the Telecommunicator can call the person back. If there is no answer, a police officer is sent to the address to investigate.
If you call 911 in error, please do not hang up. Stay on the line and explain your situation.

If you would happen to be disconnected from 911 during your call from a cellular phone and you lose service and cannot return the call, if possible, please try to locate the nearest land line phone and dial 911.

This device, accessed through 911, allows callers with hearing disabilities to seek emergency assistance without delay. Callers can access the Center by typing a request which telecommunicators receive and respond to by typing replies. The Clark 911 Center has state of the art TDD devices which automatically pick up incoming TDD calls or signals from all phone lines.

Emergency Number: 911
Administrative/Non-Emergency Line: (812) 246-7475
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